Privacy Policy Privacy & Security Statement respects the privacy of our clients who make reservations with and the Softvoyage reservation systems, the following discloses our information gathering and handling practices for our website(s) -


We may use your IP address to help diagnose problems with our server, and to administer our web site. Our site contains links to other web sites - is not responsible for the privacy practices or the content of such web sites.


Secure Form: uses a secure server order form to allow clients to make secure travel reservations with several airlines, hotels, tour operators and car rental companies. In order to do so we must collect the following client information: name, address, contact phone numbers, email addresses, postal/zip code, age, and credit card details. Contact information from the order form is used to mail tickets and/or invoice to our clients. Financial information that is collected is used to collect payment from the client for products and services whether used or unused (according to the booking conditions).


Weekly Email Specials:

This service collects email addresses from visitors in order to offer last minute specials and general site update information. We ask visitors for an email address only, this will be kept confidential and will only be used by Subscribers may request removal from our email list by visiting the Weekly Email Specials page on the web site and manually removing themselves or by sending a blank email to



Our web site has security measures in place to protect the loss, misuse or alteration of the client information under our control. When you make a reservation with your personal and credit card details will be protected against non-authorized use.


How it works:

We use Secure Socket Layer (SSL). SSL is a proven security coding system that allows your browser to automatically encrypt (scramble), data before it is sent across the Internet. We also maintain normal private network security systems. This renders Internet purchases as safe or safer than telephone purchases. Our site uses the secure server environment of : which utilizes Stronghold/Apache SSL Server Software. The Security Certificate is issued by: Secure Server Certification Authority RSA Data Security, Inc. US. In addition to these safeguards, once we receive your reservation information it is processed then removed from our Internet based servers and retained on our equally secure in-house reservation system.



In addition to the circumstances described above, and Sunwing Travel Group may disclose member information if required to do so by law, court order, as requested by government or law enforcement authorities, or in the good faith belief that disclosure is otherwise necessary or advisable including, without limitation, to protect the rights or properties of and Sunwing Travel Group or Softvoyage, or when we have reason to believe that disclosing the information is necessary to identify, contact or bring legal action against someone who may be causing interference with our rights or properties, whether intentionally or otherwise, or when anyone else could be harmed by such activities.

Any changes or updates to our Privacy / Security policy will be posted on this page.