TERMS & CONDITIONS
Limited time offer: Price Drop Guarantee Terms and Conditions
Price Drop Guarantee is an optional product offered by Sunwing Vacations (valued at up to $400 per person) and is not considered an insurance product of any nature. For a limited time, Sunwing is waiving the Price Drop Guarantee fee of $49 for bookings from Sep 22 to Nov 3, 2017, for travel between Dec 21, 2017 and Apr 30, 2018. Price Drop Guarantee is only available on Sunwing bookings and applies to package bookings only (resort hotel or cruise), which includes roundtrip air on Sunwing Airlines. Does not apply to air only, group bookings, hotel only, cruise only bookings, bookings without Sunwing Airlines flights included or USA packages.
This is an optional product and applies to the total price paid, including taxes and fees. Each customer on the booking must complete the registration process, providing passenger details including their full name, date of birth, valid primary contact email address, telephone number and home mailing address within 7 days of making their booking to be eligible. Not available in conjunction with similar price drop protection plans of retail partners. Each customer on the booking is responsible for online registration, researching package prices on the Sunwing.ca website and submitting Price Drop Guarantee claims.
To make a claim, the identical vacation as booked, must be available at the time of claiming at a lower total booking price (ie: same departure and return dates and flights, same airline and flight, same resort, cruise or hotel and room/cabin category and occupancy and number of passengers). Claim value must not exceed $400 per passenger or payment. Claim eligibility will be based on total package price per person on the original booking (insurance, change fees and other add-on items are not included in the calculation). Price Drop Guarantee can only be claimed once per person, and cannot be claimed within 7 days of departure. The total amount due on the booking must be paid in full before any claims can be accepted.
Claims sent to Sunwing will be validated within 7 business days and a response will be issued to the registered customer on the booking. Once a claim has been made by a passenger no further claims or adjustments will be permitted for that same passenger.
Registered recipients of valid claims will be sent a cheque in Canadian dollars equal to the lesser amount of either: a) the variance amount of the total package price for the person claiming or b) payment amount received by the person claiming or c) $400. Cheques will be payable to the person registered and mailed to the address listed on the registration made for the claim approximately 4-6 weeks after claim has been validated. A $50 per person administration fee will be applied to all claims submitted. This offer can be withdrawn at any time, without prior notice. Offer not applicable to groups.