TERMS & CONDITIONS
Limited time offer: Price Drop Guarantee Terms and Conditions
Price Drop Guarantee is an optional product offered by Sunwing Vacations (valued at up to $400 per person) and is not considered an insurance product of any nature. For a limited time, Sunwing is waiving the Price Drop Guarantee fee of $49 for bookings from May 22 to July 04, 2018 for travel between Nov 1, 2018 and Oct 31, 2019. Price Drop Guarantee is only available on Sunwing bookings and applies to package bookings only (resort hotel or cruise), which includes roundtrip and in which Sunwing Airlines, Travel Service or TUI Airways are the carriers. Does not apply to air only, group bookings, hotel only, and cruise only.
This is an optional product and applies to the total price paid, including taxes and fees. Each customer on the booking must complete the registration process, providing passenger details including their full name, date of birth, valid primary contact email address, telephone number and home mailing address within 7 days of making their booking to be eligible. Not available in conjunction with similar price drop protection plans of retail partners. In order to be eligible to make a claim each customer on the booking is responsible for online registration, checking the amount of variance between the current price and the price at time of booking (if any) by using the automated tool inside the My Booking section on the Sunwing.ca website and submitting Price Drop Guarantee claims.
To make a claim, the identical vacation as booked, must be available at the time of claiming at a lower total booking price (ie: same departure and return dates and flights, same airline and flight, same resort, cruise or hotel and room/cabin category and occupancy and number of passengers). Claim value must not exceed $400 per passenger or payment. Claim eligibility will be based on total package price per person on the original booking (insurance, change fees and other add-on items are not included in the calculation). Price Drop Guarantee can only be claimed once per person, and cannot be claimed within 30 days of departure. The total amount due on the booking must be paid in full before any claims can be accepted.
Claims sent to Sunwing will be validated within 7 business days and a response will be issued to the registered customer on the booking. Once a claim has been made by a passenger no further claims or adjustments will be permitted for that same passenger.
Registered recipients of valid claims will qualify for a rebate in Canadian dollars equal to the lesser amount of either: a) the variance amount of the total package price for the person claiming or b) $400 to which a $50 per person administration fee will be applied to all claims submitted. The maximum refund amount that will be processed is $350 after the administration fee has been deducted. Cheques will be payable to the person registered and mailed to the address listed on the registration made for the claim approximately 4-6 weeks after claim has been validated. This offer can be withdrawn at any time, without prior notice. Offer not applicable to groups.
$100 Reduced Deposit Terms and Conditions
“$100 Deposit” is a limited time offer available for new package bookings made from May 22 to July 04, 2018 for travel between Nov 1, 2018 and Oct 31, 2019. A non-refundable $100 per person deposit is payable at the time of booking (reduced from standard $250 deposit per person), which will be applied to the final payment for the booking. The final payment is due in line with Sunwing’s regular policies.
In the event that there is an Early Booking Bonus (EBB) on file then the Early Booking Bonus final payment date will supersede the final payment date. To receive the Early Booking Bonus promotional pricing, payment is required on the Early Booking date. Should you choose to keep the regular final payment date, the Early Booking Bonus pricing will not be honoured and regular pricing will apply. Final payment is then due in line with Sunwing’s regular policies.
$50 Future Travel Voucher Terms and Conditions
“$50 Future Travel Voucher” is a limited time offer available for new bookings made from May 22 to July 04, 2018 for travel between Nov 1, 2018 and Oct 31, 2019. 1 x $50 future travel voucher per adult (1 x $25 per child) will be issued with e-documents no earlier than 28 days prior to departure. To redeem, the voucher must be applied to a future booking at least 45 days prior to departure for travel by Oct 31, 2020. Voucher is non-transferable and holds no cash value. Maximum 1 travel voucher per person can be applied to a single booking. Vouchers are not applicable to group travel.
Offers are not applicable to air only, hotel only, cruise only bookings, groups larger than 50 or with special hotel contracts, or packaged vacations using carriers other than Sunwing Airlines. Flights are with Sunwing Airlines, or Travel Service. For full terms and conditions, please refer to the current Sunwing Vacations brochure. 27 Fasken Drive Toronto ON. Ont. Reg#2476582
Sunwing makes every effort to ensure the accuracy of the information contained herein and cannot be held responsible for changes, errors or omissions. Please note that all pricing listed is subject to change with or without notice.