FAQ Section - Quick Info & Tips | Selloffvacations.com

Q

What information do I need to make a reservation?

A

In order to make a reservation online or over the phone you will need to know the following:

The travel product you wish to book and the dates you would like to travel.
The names as they appear on each passenger's travel identification documents (note: entry requirements vary by destination)
The birth date of each traveler.
The mailing address where we will send the invoice and/or tickets.
If booking online, a valid major credit card is required.

Q

Is there a membership fee or any other costs for my trip?

A

Unlike many other travel agencies, SellOffVacations.com does not charge a membership fee for travel services. You can book online, anytime, as often as you like. The prices that you see on the website in step 4 are confirmed with the product supplier and reflect all charges except local airport departure taxes, which may be payable at the time of departure from that airport and will be noted online or advised by one of our agents.

Q

Where can I learn more about a specific hotel?

A

You can click on the hotel name from our search results screen to see a full description of features and inclusions, as well as a photo gallery. You can also read reviews from other SellOffVacations.com customers.

Q

When will the prices go down?

A

Prices fluctuate based on availability and other factors. To avoid disappointment, we recommend that our customers book a vacation within their budget while it is still available.

Q

Can I get the cheaper price after I book?

A

We guarantee the lowest price at the time of booking. For more information, please review our Lowest Price Guarantee policy.

Q

Where do I learn more about the Price Drop Guarantee program that Sunwing, Sunquest, Transat Holidays & Nolitarous, WestJet Vacations and Air Canada Vacations had for winter vacations in 2012-2013?

A

You can click on the below links to learn more about the Terms and Conditions from each supplier:

Sunwing Vacations - Book by November 30, 2012 for departures between February 1 - May 20, 2013 to take advantage of Sunwing's Price Drop Guarantee. To see full terms and conditions, click here. Note: Sunwing's former Price Drop Guarantee program was applicable for bookings made between June 4, 2012 to December 19, 2012 and for departures of December 19 and onward. Bookings under the previous Price Drop Guarantee program do not qualify for the new program.
Transat Holidays & Nolitours - Book by October 31 for departures between December 18, 2012 and April 30, 2013 to qualify for Transat Holidays & Nolitours's Price Guarantee. To see full terms and conditions, click here.
Sunquest - Book by October 31 for departures between December 19, 2012 and April 30, 2013 to be part of Sunquest's Price Drop Guarantee. To see full terms and conditions, click here.
WestJet Vacations - Book by October 31 for departures from September 4, 2012 and June 27, 2013 to take advantage of WestJet Vacations' Price Guarantee. To see full terms and conditions, click here.
Air Canada Vacations - Book by October 31 for departures between November 1, 2012 and April 30, 2013 to qualify for Air Canada Vacations' PriceGuard. Click here for participating hotels. To see full terms and conditions click here.

Q

Where can I find more information about SellOffVacations.com's Price Drop Security program?

A

Click here for more details about SellOffVacations.com's previous Price Drop Security Program. Bookings made November 1, 2012 - November 14, 2012.

Click here for more details about SellOffVacations.com's previous Price Drop Security Program. Bookings made January 3, 2013 - January 31, 2013.

Click here for more details about SellOffVacations.com's previous Price Drop Security Program Bookings made February 1, 2013 - February 28, 2013.

Click here for more details about SellOffVacations.com's previous Price Drop Security Program Bookings made March 1, 2013 - March 31, 2013.

Click here for more details about SellOffVacations.com's previous Price Drop Security Program Bookings made April 1, 2013 – April 30, 2013.

Q

Where can I find more information about SellOffVacations.com's Cash Back promotion?

A

Click here for more details about SellOffVacations.com's previous Cash Back promotion Bookings made July 1st, 2012 to August 31st, 2012.

Click here for more details about SellOffVacations.com's previous Cash Back promotion Bookings made November 21st, 2012 to January 2nd, 2013.